Astra Auto support

Answers before you order

Find help with your RAV4, delivery, returns and installation. Contact our team if you need more information.

Products and fitment

Which RAV4 is your range for?

Our range focuses on the Australian-spec 2026 Toyota RAV4. Check each product’s fitment details before ordering. Upcoming accessories may still be undergoing fitment checks.

How do I choose a screen protector?

Select your RAV4 trim: GX, GXL, Edge, XSE, Cruiser or GR Sport. The protector is matched to the factory multimedia screen. If you’re unsure, email your year, trim and a clear dashboard photo before ordering.

Contact our team
What comes in the floor mat set?

The cabin set includes three pieces: the driver mat, passenger mat and one-piece rear liner. Check the product page for the complete product and fitment information.

View floor mats
Can I order a coming-soon accessory?

Coming-soon listings are previews. Check the product page for its current availability. A notification request is not an order or a reservation.

Delivery and tracking

How long does delivery take?

Free standard shipping Australia-wide. Estimated delivery: 3–5 business days. Timing can vary by destination and carrier delays.

Read shipping details
How do I track my delivery?

Use the tracking number in your dispatch email to open a delivery. To view purchases using your email address or mobile number, sign in. Tracking becomes available after dispatch. If you need help, contact our team with your order number.

Returns and fit guarantees

Can I return a screen protector?

For a change of mind, contact us within 14 days of delivery. The protector must be unused and uninstalled, with its protective film and complete kit intact. You pay change-of-mind return postage. Contact us before sending it back.

What if my screen protector does not fit?

If the protector supplied for your selected trim does not fit your Australian-spec 2026 RAV4 factory screen, contact us with your order details and a photo. We will help arrange the correct fit or a refund and cover return postage for an incorrect fit supplied by us. Installation damage and choosing the wrong trim are excluded from this fit guarantee.

Can I return the floor mats?

For a change of mind, contact us within 14 days of delivery. The complete set must be unused, clean and undamaged. We provide a prepaid Australian return label with no restocking fee. Contact us before posting a return.

What if the floor mats do not fit?

Choose the correct trim for your Australian-spec 2026 RAV4. If the mats do not fit properly, contact us so we can help resolve it, replace the set or provide a refund. Return and replacement postage are covered under the policy.

Do the floor mats have a warranty?

The 1-year warranty covers defects in materials or manufacture under normal use for one year from delivery. Normal wear, misuse and modification damage are excluded. See the returns policy for claim details. The unused condition for change-of-mind returns does not apply to fit or fault claims.

These summaries do not replace the full policy or your rights under Australian Consumer Law. Read the full returns policy

Installation, payment and privacy

Where can I find installation help?

The screen protector guide has a video and six written steps you can follow at your own pace. For floor mat installation or care questions, contact our team and refer to the product’s existing demonstrations.

How can I pay?

Pay by card at checkout. Available payment options are shown at checkout. Review your selected trim, quantity and total before continuing.

How is my information used?

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